--- title: Latest blog and updates | Apex Configuration Group | Configuration Management description: "Configuration Management | ServiceNow CMDB guidance from practitioners: governance, discovery, identification and reconciliation, and data quality in complex enterprise estates." --- [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png "APEX CONFIGURATION GROUP")](https://www.apexconfiguration.com/) [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png "APEX CONFIGURATION GROUP")](https://www.apexconfiguration.com/) - [Home](https://www.apexconfiguration.com) - ServiceNow - [ServiceNow CMDB](https://www.apexconfiguration.com/servicenow-cmdb) - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-health-check) - [CMDB Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - Maximising ServiceNow - [CMDB Health Dashboard](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) - [CMDB Dependency Mapping](https://www.apexconfiguration.com/cmdb-relationship-table) - [CMDB Configuration Items](https://www.apexconfiguration.com/cmdb-configuration-items) - [CMDB Workspace](https://www.apexconfiguration.com/cmdb-workspace-servicenow) - [CMDB Best Practice](https://www.apexconfiguration.com/cmdb-best-practices) - [ServiceNow Discovery](https://www.apexconfiguration.com/servicenow-discovery-setup) - [Service Mapping](https://www.apexconfiguration.com/servicenow-service-mapping) - About - [How We Help](https://www.apexconfiguration.com/about-apex) - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - Resources - [Blog](https://www.apexconfiguration.com/blog) - [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) - [Home](https://www.apexconfiguration.com) - ServiceNow - [ServiceNow CMDB](https://www.apexconfiguration.com/servicenow-cmdb) - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-health-check) - [CMDB Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - Maximising ServiceNow - [CMDB Health Dashboard](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) - [CMDB Dependency Mapping](https://www.apexconfiguration.com/cmdb-relationship-table) - [CMDB Configuration Items](https://www.apexconfiguration.com/cmdb-configuration-items) - [CMDB Workspace](https://www.apexconfiguration.com/cmdb-workspace-servicenow) - [CMDB Best Practice](https://www.apexconfiguration.com/cmdb-best-practices) - [ServiceNow Discovery](https://www.apexconfiguration.com/servicenow-discovery-setup) - [Service Mapping](https://www.apexconfiguration.com/servicenow-service-mapping) - About - [How We Help](https://www.apexconfiguration.com/about-apex) - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - Resources - [Blog](https://www.apexconfiguration.com/blog) - [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) [tel:+442080588135](tel:+442080588135)[mailto:contact@apexconfiguration.com](mailto:contact@apexconfiguration.com) # Configuration Management [Latest Blog & Updates](https://www.apexconfiguration.com/blog)[ServiceNow](https://www.apexconfiguration.com/blog/tag/servicenow)[CMDB](https://www.apexconfiguration.com/blog/tag/cmdb)[CMDB Data Quality](https://www.apexconfiguration.com/blog/tag/cmdb-data-quality)[Duplicate CIs](https://www.apexconfiguration.com/blog/tag/duplicate-cis)[Case Studies](https://www.apexconfiguration.com/blog/tag/case-studies)[Change Management](https://www.apexconfiguration.com/blog/tag/change-management)[Compliance & Audit](https://www.apexconfiguration.com/blog/tag/compliance-audit)[Service Mapping](https://www.apexconfiguration.com/blog/tag/service-mapping)[Agentic AI](https://www.apexconfiguration.com/blog/tag/agentic-ai)[CI Ownership](https://www.apexconfiguration.com/blog/tag/ci-ownership)[Data Model Design](https://www.apexconfiguration.com/blog/tag/data-model-design)[Enterprise Risk Management](https://www.apexconfiguration.com/blog/tag/enterprise-risk-management)[IRE](https://www.apexconfiguration.com/blog/tag/ire)[IT Governance](https://www.apexconfiguration.com/blog/tag/it-governance)[Incident Management](https://www.apexconfiguration.com/blog/tag/incident-management)[Service Graph Connectors](https://www.apexconfiguration.com/blog/tag/service-graph-connectors)[ServiceNow Discovery](https://www.apexconfiguration.com/blog/tag/servicenow-discovery)[Vulnerability Management](https://www.apexconfiguration.com/blog/tag/vulnerability-management)[Cyber Security](https://www.apexconfiguration.com/blog/tag/cyber-security)[Dependency Views](https://www.apexconfiguration.com/blog/tag/dependency-views)[IT Cost Optimisation](https://www.apexconfiguration.com/blog/tag/it-cost-optimisation)[Problem Management](https://www.apexconfiguration.com/blog/tag/problem-management)[CI Reconciliation](https://www.apexconfiguration.com/blog/tag/ci-reconciliation)[CMDB Remediation](https://www.apexconfiguration.com/blog/tag/cmdb-remediation)[CSDM](https://www.apexconfiguration.com/blog/tag/csdm)[Configuration Management](https://www.apexconfiguration.com/blog/tag/configuration-management)[IT Asset Management](https://www.apexconfiguration.com/blog/tag/it-asset-management)[ITOM](https://www.apexconfiguration.com/blog/tag/itom)[Operational Efficiency](https://www.apexconfiguration.com/blog/tag/operational-efficiency)[ServiceNow Advisory](https://www.apexconfiguration.com/blog/tag/servicenow-advisory) ## [What Happens When CI Owners Leave?](https://www.apexconfiguration.com/blog/succession-planning-for-ci-ownership-what-happens-when-owners-leave) Succession on configuration item (CI) ownership means that when an owner leaves or changes role, every CI and service th … [Read Story](https://www.apexconfiguration.com/blog/succession-planning-for-ci-ownership-what-happens-when-owners-leave) [![Kinga Staniszewska](https://www.apexconfiguration.com/hs-fs/hubfs/kinga-staniszewska.webp?width=40&height=40&name=kinga-staniszewska.webp)](https://www.apexconfiguration.com/blog/author/kinga-staniszewska) by [Kinga Staniszewska](https://www.apexconfiguration.com/blog/author/kinga-staniszewska) 4 min read Sep 19, 2026, 9:10:47 AM [![IT manager handing over a documented CI ownership record to a colleague, illustrating succession planning for CMDB configuration item ownership](https://www.apexconfiguration.com/hs-fs/hubfs/AI-Generated%20Media/Images/Man%20in%20Suit%20with%20Bindle%20and%20We%20should%20have%20hired%20Apex%20Paper.png?width=720&height=480&name=Man%20in%20Suit%20with%20Bindle%20and%20We%20should%20have%20hired%20Apex%20Paper.png)](https://www.apexconfiguration.com/blog/succession-planning-for-ci-ownership-what-happens-when-owners-leave) [Configuration Management](https://www.apexconfiguration.com/blog/tag/configuration-management) [CMDB](https://www.apexconfiguration.com/blog/tag/cmdb) [CI Ownership](https://www.apexconfiguration.com/blog/tag/ci-ownership) [ServiceNow](https://www.apexconfiguration.com/blog/tag/servicenow) [Vulnerability Management](https://www.apexconfiguration.com/blog/tag/vulnerability-management) [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png)](https://www.apexconfiguration.com/) ServiceNow CMDB specialists delivering enterprise-grade implementation, remediation, and managed services. Address: 20 Wenlock Road, London, England, N1 7GU VAT Number: 505 0347 31 Company Number: 15871442 Email: [contact@apexconfiguration.com](mailto:contact@apexconfiguration.com) [Follow Apex Configuration Group on LinkedIn](https://www.linkedin.com/company/apex-configuration-group) Services - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-health-check) - [Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - [Health Dashboard & Reporting](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) Company - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - [About](https://www.apexconfiguration.com/about-apex) - [Blog](https://www.apexconfiguration.com/blog) Resources - [Contact Us](https://www.apexconfiguration.com/contact-us) - [CMDB Diagnostic Call](https://www.apexconfiguration.com/cmdb-diagnostic-call) - [Book A Meeting](https://www.apexconfiguration.com/book-a-meeting) © 2026 Apex Configuration Group. 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