--- title: Latest blog and updates | Apex Configuration Group | IT Governance description: "IT Governance | ServiceNow CMDB guidance from practitioners: governance, discovery, identification and reconciliation, and data quality in complex enterprise estates." --- [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png "APEX CONFIGURATION GROUP")](https://www.apexconfiguration.com/) [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png "APEX CONFIGURATION GROUP")](https://www.apexconfiguration.com/) - [Home](https://www.apexconfiguration.com) - ServiceNow - [ServiceNow CMDB](https://www.apexconfiguration.com/servicenow-cmdb) - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-consultation) - [CMDB Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - Maximising ServiceNow - [CMDB Health Dashboard](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) - [CMDB Dependency Mapping](https://www.apexconfiguration.com/cmdb-relationship-table) - [CMDB Configuration Items](https://www.apexconfiguration.com/cmdb-configuration-items) - [CMDB Workspace](https://www.apexconfiguration.com/cmdb-workspace-servicenow) - [CMDB Best Practice](https://www.apexconfiguration.com/cmdb-best-practices) - [ServiceNow Discovery](https://www.apexconfiguration.com/servicenow-discovery-setup) - [Service Mapping](https://www.apexconfiguration.com/servicenow-service-mapping) - About - [How We Help](https://www.apexconfiguration.com/about-apex) - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - Resources - [Blog](https://www.apexconfiguration.com/blog) - [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) - [Home](https://www.apexconfiguration.com) - ServiceNow - [ServiceNow CMDB](https://www.apexconfiguration.com/servicenow-cmdb) - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-consultation) - [CMDB Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - Maximising ServiceNow - [CMDB Health Dashboard](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) - [CMDB Dependency Mapping](https://www.apexconfiguration.com/cmdb-relationship-table) - [CMDB Configuration Items](https://www.apexconfiguration.com/cmdb-configuration-items) - [CMDB Workspace](https://www.apexconfiguration.com/cmdb-workspace-servicenow) - [CMDB Best Practice](https://www.apexconfiguration.com/cmdb-best-practices) - [ServiceNow Discovery](https://www.apexconfiguration.com/servicenow-discovery-setup) - [Service Mapping](https://www.apexconfiguration.com/servicenow-service-mapping) - About - [How We Help](https://www.apexconfiguration.com/about-apex) - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - Resources - [Blog](https://www.apexconfiguration.com/blog) - [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) [tel:+442080588135](tel:+442080588135)[mailto:contact@apexconfiguration.com](mailto:contact@apexconfiguration.com) # IT Governance [Latest Blog & Updates](https://www.apexconfiguration.com/blog)[ServiceNow](https://www.apexconfiguration.com/blog/tag/servicenow)[CMDB](https://www.apexconfiguration.com/blog/tag/cmdb)[CMDB Data Quality](https://www.apexconfiguration.com/blog/tag/cmdb-data-quality)[Agentic AI](https://www.apexconfiguration.com/blog/tag/agentic-ai)[CI Ownership](https://www.apexconfiguration.com/blog/tag/ci-ownership)[Change Management](https://www.apexconfiguration.com/blog/tag/change-management)[Compliance & Audit](https://www.apexconfiguration.com/blog/tag/compliance-audit)[Incident Management](https://www.apexconfiguration.com/blog/tag/incident-management)[Service Mapping](https://www.apexconfiguration.com/blog/tag/service-mapping)[Vulnerability Management](https://www.apexconfiguration.com/blog/tag/vulnerability-management)[Cyber Security](https://www.apexconfiguration.com/blog/tag/cyber-security)[Data Model Design](https://www.apexconfiguration.com/blog/tag/data-model-design)[Duplicate CIs](https://www.apexconfiguration.com/blog/tag/duplicate-cis)[Enterprise Risk Management](https://www.apexconfiguration.com/blog/tag/enterprise-risk-management)[IT Asset Management](https://www.apexconfiguration.com/blog/tag/it-asset-management)[IT Cost Optimisation](https://www.apexconfiguration.com/blog/tag/it-cost-optimisation)[ServiceNow Discovery](https://www.apexconfiguration.com/blog/tag/servicenow-discovery)[CI Reconciliation](https://www.apexconfiguration.com/blog/tag/ci-reconciliation)[CMDB Remediation](https://www.apexconfiguration.com/blog/tag/cmdb-remediation)[Case Studies](https://www.apexconfiguration.com/blog/tag/case-studies)[Configuration Management](https://www.apexconfiguration.com/blog/tag/configuration-management)[Dependency Views](https://www.apexconfiguration.com/blog/tag/dependency-views)[IRE](https://www.apexconfiguration.com/blog/tag/ire)[IT Governance](https://www.apexconfiguration.com/blog/tag/it-governance)[Operational Efficiency](https://www.apexconfiguration.com/blog/tag/operational-efficiency)[Problem Management](https://www.apexconfiguration.com/blog/tag/problem-management)[Service Graph Connectors](https://www.apexconfiguration.com/blog/tag/service-graph-connectors)[ServiceNow Advisory](https://www.apexconfiguration.com/blog/tag/servicenow-advisory) ## [CMDB Health Dashboards: Making The Three Metrics Mean Something](https://www.apexconfiguration.com/blog/cmdb-health-dashboards-making-the-three-metrics-mean-something) ServiceNow's CMDB health dashboard scores the configuration management database (CMDB) on three metrics: completeness, c … [Read Story](https://www.apexconfiguration.com/blog/cmdb-health-dashboards-making-the-three-metrics-mean-something) [![Iain Moone](https://www.apexconfiguration.com/hs-fs/hubfs/iain-moone.webp?width=40&height=40&name=iain-moone.webp)](https://www.apexconfiguration.com/blog/author/iain-moone) by [Iain Moone](https://www.apexconfiguration.com/blog/author/iain-moone) 3 min read Sep 27, 2026, 9:00:01 AM [![Consultant presenting a CMDB health dashboard with completeness, correctness and compliance metrics to a team in a meeting room](https://www.apexconfiguration.com/hs-fs/hubfs/AI-Generated%20Media/Images/CMDB%20Health%20Dashboard%20Metrics%20Explained.png?width=720&name=CMDB%20Health%20Dashboard%20Metrics%20Explained.png)](https://www.apexconfiguration.com/blog/cmdb-health-dashboards-making-the-three-metrics-mean-something) [CMDB](https://www.apexconfiguration.com/blog/tag/cmdb) [CMDB Data Quality](https://www.apexconfiguration.com/blog/tag/cmdb-data-quality) [ServiceNow](https://www.apexconfiguration.com/blog/tag/servicenow) [IT Governance](https://www.apexconfiguration.com/blog/tag/it-governance) [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png)](https://www.apexconfiguration.com/) ServiceNow CMDB specialists delivering enterprise-grade implementation, remediation, and managed services. Address: 20 Wenlock Road, London, England, N1 7GU VAT Number: 505 0347 31 Company Number: 15871442 Email: [contact@apexconfiguration.com](mailto:contact@apexconfiguration.com) [Follow Apex Configuration Group on LinkedIn](https://www.linkedin.com/company/apex-configuration-group) Services - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-consultation) - [Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - [Health Dashboard & Reporting](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) Company - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - [About](https://www.apexconfiguration.com/about-apex) - [Blog](https://www.apexconfiguration.com/blog) Resources - [Contact Us](https://www.apexconfiguration.com/contact-us) - [CMDB Diagnostic Call](https://www.apexconfiguration.com/cmdb-diagnostic-call) - [Book A Meeting](https://www.apexconfiguration.com/book-a-meeting) © 2026 Apex Configuration Group. All rights reserved. ServiceNow is a trademark of ServiceNow, Inc. We are not affiliated with or endorsed by ServiceNow. - [Terms](https://www.apexconfiguration.com/terms) - [Cookies](https://www.apexconfiguration.com/cookie-policy) - [Privacy](https://www.apexconfiguration.com/privacy-policy) ```json { "@context" : "https://schema.org", "@id" : "https://www.apexconfiguration.com/#organization", "@type" : "ProfessionalService", "address" : { "@type" : "PostalAddress", "addressCountry" : "GB", "addressLocality" : "London", "addressRegion" : "England", "postalCode" : "N1 7GU", "streetAddress" : "20 Wenlock Road" }, "alternateName" : "Apex Configuration Group", "areaServed" : "GB", "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "GB", "availableLanguage" : "en", "contactType" : "customer service", "telephone" : "+44 20 8058 8135" }, "geo" : { "@type" : "GeoCoordinates", "latitude" : 51.530737, "longitude" : -0.09371 }, "image" : "https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/Configuration-data.webp", "logo" : "https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png", "name" : "Apex Configuration Group Ltd", "sameAs" : [ "https://www.linkedin.com/company/apex-configuration-group" ], "telephone" : "+44 20 8058 8135", "url" : "https://www.apexconfiguration.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.apexconfiguration.com/#website", "@type" : "WebSite", "inLanguage" : "en-GB", "name" : "Apex Configuration Group", "publisher" : { "@id" : "https://www.apexconfiguration.com/#organization" }, "url" : "https://www.apexconfiguration.com/" } ``` ```json { "@context" : "https://schema.org", "@type" : "WebPage", "description" : "IT Governance | ServiceNow CMDB guidance from practitioners: governance, discovery, identification and reconciliation, and data quality in complex enterprise estates.", "inLanguage" : "en-GB", "name" : "Latest blog and updates | Apex Configuration Group | IT Governance", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png" }, "name" : "Apex Configuration Group Ltd", "url" : "https://www.apexconfiguration.com/" }, "url" : "https://www.apexconfiguration.com/blog/tag/it-governance" } ``` ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.apexconfiguration.com/", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://www.apexconfiguration.com/blog/tag/it-governance", "name" : "Blog", "position" : 2 } ] } ```